Know Your Legal Rights If You Are Unable to Repay a Loan
Taking a loan can help you meet financial goals—whether it’s buying a house, funding education, or handling an emergency. However, life is unpredictable, and sometimes due to job loss, illness, or financial crisis, repaying the loan becomes difficult. If you’re in such a situation, it is crucial to understand your rights and available options. This guide explains what you need to know if you’re unable to repay your loan.

1. You Are Not a Criminal
Defaulting on a loan is a civil issue, not a criminal offense. While non-payment can affect your credit score and lead to recovery actions, you cannot be sent to jail for being unable to pay a loan, unless fraud is involved. Recovery agents cannot threaten or harass you.
2. Right to Be Treated with Dignity
As per Reserve Bank of India (RBI) guidelines, banks and recovery agents must follow a code of conduct. They must treat borrowers fairly and respectfully. You can file a complaint if they behave aggressively or use abusive language.
3. Right to Get a Notice Before Legal Action
Lenders are required to issue a formal notice (usually under the SARFAESI Act, if the loan is secured) before seizing any assets or initiating legal proceedings. You have the right to respond or challenge the notice legally.
4. Option of Loan Restructuring
If you are going through genuine financial hardship, you can approach the bank for loan restructuring. This may include:
- Extension of loan tenure
- Temporary moratorium (pause in payments)
- Lower EMIs
Banks often consider these options rather than letting the loan turn into a Non-Performing Asset (NPA).
5. Right to One-Time Settlement (OTS)
In certain cases, banks offer a One-Time Settlement to close the loan at a negotiated amount. If you have no means to pay in full, this could be an option worth exploring.
6. You Can Approach the Banking Ombudsman
If the bank or its recovery agents are not following rules or harassing you, you can file a complaint with the Banking Ombudsman (RBI’s grievance redressal mechanism).
Website: https://cms.rbi.org.in
7. Impact on Credit Score
Yes, defaulting will impact your CIBIL score or credit report. This can make it harder to get loans or credit cards in the future. However, resolving the issue with a settlement or restructuring can show responsibility and may help your credit score recover gradually.
8. Bankruptcy as a Last Resort
If all options fail and your liabilities are far beyond your means, you may explore declaring personal bankruptcy under the Insolvency and Bankruptcy Code (IBC). This is a legal process and should be considered carefully with legal advice.
What You Should Do:
✅ Stay in touch with the lender
✅ Do not ignore calls or notices
✅ Negotiate and explain your situation
✅ Take help from financial or legal advisors
✅ Know your rights and don’t panic
Final Thoughts
Financial hardship can happen to anyone. Knowing your rights and acting responsibly can help you manage the situation without unnecessary stress. Remember, lenders want to recover the money—not punish you—so honest communication and timely action can go a long way.